ALTENDORF SERVICE: REMOTE MAINTENANCE

FOR YOUR SLIDING TABLE SAW

Immediate-response support service there when you need it.

Altendorf‘s Remote Maintenance service enables you to access immediate support for your F 45* wherever you are and whatever the time.

Our employees access your machine directly and ensure efficient and fast troubleshooting. So you can get back to work as quickly as possible and have saved valuable time.

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YOUR BENEFITS

  • Fast, accurate fault identification
  • Reduced machine downtime
  • Direct via the screen, not just over the telephone
  • Very low failure rate thanks to direct access to the control unit
  • Chat function
  • Always current

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THE DETAILS

  • Available for F 45 machines with Evo or Elmo control unit produced from mid-2015 onwards*
  • Free to use during the warranty period
  • Term: 1 year
  • Adaptor delivered free of charge

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LIKE HAVING SUPPORT ON SITE WHEREVER YOU HAPPEN TO BE.

The Remote Maintenance service software enables our engineers to access your machine directly and navigate freely within the control unit to eliminate potential error sources and adjust parameter settings.

If our service engineers need you to do anything (like press the Start button, for example), they can easily give you instructions using the integral chat function.

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COSTS & REGISTRATION

Within the warranty the use is free of charge. After the end of free use, a monthly service charge of 9.95 Euros is due.

Registration and Terms of Use

*Only for Altendorf F 45 EvoDrive or ElmoDrive type machines produced in or after 06/2015 with corresponding software update.