Immediate-response support service there when you need it.
Altendorf‘s Remote Maintenance service enables you to access immediate support for your F 45* wherever you are and whatever the time.
- Fast, accurate fault identification
- Reduced machine downtime
- Direct via the screen, not just over the telephone
- Very low failure rate thanks to direct access to the control unit
- Chat function
- Always current
LIKE HAVING SUPPORT ON SITE WHEREVER YOU HAPPEN TO BE.
The Remote Maintenance service software enables our engineers to access your machine directly and navigate freely within the control unit to eliminate potential error sources and adjust parameter settings.
If our service engineers need you to do anything (like press the Start button, for example), they can easily give you instructions using the integral chat function.